Power Quality
as a Service

Harness advanced grid sensors, AI-driven analytics, and expert utility data scientists to prevent costly power quality issues.

Analytics that Matter
  • Transients: Detect sudden, short-duration voltage increases that can damage sensitive equipment.
  • Voltage Sags: Identify short-term voltage reductions causing malfunctions and data loss.
  • Harmonic Distortions: Spot waveform deviations leading to equipment overheating and communication interference.
  • Unplanned Loads: Track unexpected loads that overburden transformers, ensuring capacity visibility and advanced warnings.
How does PQaaS work?

PQaaS is a monitoring service provided to both utilities and commercial and industrial customers through our team of utility and data science experts. The service includes our UbiGrid Distribution Transformer Monitor (DTM+), which is installed on transformers (usually 3-phase) serving business customers, and the UbiVu Intelligent Asset Management platform. Utilities are responsible for installing the UbiGrid DTM+ units.

Ubicquia provides monitoring services through its network operations center. Utilities have access through UbiVu to all the data collected, as do customers with selected views determined by the utility.

The service is billed monthly to the business customer per transformer and monitored using one of three service tiers: Basic, Standard, or Premium. Ubicquia can support co-branding with utilities through their major accounts or energy services teams. There is no upfront cost to either the utility or the business customer. The utility is responsible for installing UbiGrid DTM+ units on transformers to service their business customers.

How do you distinguish grid issues from customer issues?

The UbiGrid DTM+ monitors primary and secondary current and secondary voltage. This enables a comprehensive view upstream to feeders and the substation and downstream for an accurate view of customer load, in addition to comprehensive transformer health data.

This three-pronged capability helps utilities distinguish grid events such as momentaries, sags, and faults that can impact the customer from voltage sags, drops, and transformer overloading caused by issues on the customer side.

Why can’t I use my power quality meters?

You can. Ubicquia’s PQaaS augments meter data and makes it easier to pinpoint power quality issues. Where meters have 15-minute intervals, PQaaS uses two-minute intervals with real-time alerts using thresholds established by the utility. PQaaS also enables utilities and customers to locate the causes of poor power quality. Meter data and other data collection tools can be used with PQaaS through application programming interfaces (APIs) to build a comprehensive power quality profile for business customers. The PQaaS open platform enables integration with other utility applications.

Can business customers buy PQaaS directly?

Yes, they can work directly with Ubicquia to purchase the service. This works well for customers who buy their power or own their transformers.

For customers who buy power at the meter, it would be necessary to work with their utility to get permission to access transformers and install the UbiGrid DTM+ units.

Can utilities buy the hardware and do the monitoring themselves?

Of course. Utilities may purchase UbiGrid DTM+ units, including UbiVu and ten years of software as a service (SaaS), and provide their business customers with accurate power quality monitoring and improve their own asset management and grid reliability.

Frequently Asked Questions
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